Privacy Policy

These are the general terms and conditions that apply to your use of Canada website, software, services, and products ("Services"). Please read these carefully before using any part of our Services.

By accessing or using our Services, you agree to be bound by all of the following terms and conditions. If you do not understand or cannot agree with these Terms and Conditions, we ask that you leave this site immediately.

1. Registration

To use certain aspects of our Services, you must become a registered user ("Account"). When creating an Account, you must provide us with complete and accurate information as required by the registration process ("Registration Information").

2. Security and Fair Play

We take your security seriously and employ various measures to protect your data against loss or misuse. However, we cannot ensure that our Services will be completely secure.

Our Random Number Generator (RNG) is regularly tested for fairness by third-party auditors, ensuring the integrity of all games played on our platform.

3. Withdrawal Limits

To prevent money laundering and ensure responsible gaming practices, you must not withdraw more than €25,000 per month or €1,000 per day from your Account unless explicitly stated otherwise in these Terms and Conditions or by applicable law.

4. Deposits and Currencies

We support various deposit methods, including Interac, for Canadian players ("CAD"). All deposits are subject to our terms regarding acceptable sources of funds and anti-money laundering policies.

When making a transaction using CAD, you acknowledge that the exchange rate used is determined by us based on market conditions at the time of payment processing. Any fees associated with such transactions will be deducted from your Account.

5. Cancellation or Suspension

We reserve the right to cancel or suspend any account for any reason and without notice if we suspect fraud, money laundering, or other criminal activity, as well as in cases where you have not fulfilled any obligation set out within these Terms and Conditions.

Additionally, if an Account remains inactive for a period of one (1) year or more, the balance may be forfeited unless otherwise stated by law. You will receive advance notice before we carry through with this process to the extent possible under applicable laws and regulations.

6. Responsible Gaming

We are committed to providing our users with tools that promote responsible gaming practices. These include features such as:

• Deposit Limits: Set a daily, weekly or monthly deposit limit to control your spending.
• Time-Outs: Temporarily lock out access to the site for an agreed-upon period of time to manage your betting habits.

You can also opt-in to our reality check feature to remind you about gaming session times and frequency. Please use these tools responsibly as they are not a substitute for seeking help from organizations specializing in responsible gaming such as:

• ConnexOntario
• Responsible Gambling Council

7. Support

Our live chat support is available twenty-four hours a day, seven days a week. To access our services via email or phone, please refer to the contact details on this website.

Please be aware that English and French language support options may have different response times due to service volume.

8. General Disclaimers and Limitation of Liability

Our Services are provided "as is" and without warranties or guarantees (including implied). We disclaim any liability for third-party actions, whether they cause direct harm to you personally or indirectly through software malfunctions.

To the fullest extent allowed under applicable law, we shall not be responsible for:

• Losses or damages resulting from your use of our Services,
• Delays in processing withdrawals due to technical issues beyond our control (banking systems included),
• Changes to fees associated with transaction methods without prior notice,

We are constantly updating and improving our software and may, therefore, impose limitations on the performance or compatibility of any service at any time.

By using these Services, you agree that we have made reasonable efforts under applicable law to provide clear information about all relevant issues in this document.